Medical Technology Communication Solutions

Location: Texas

Industry: Communications, Voice Communications

Listing ID: 2451mj

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Established in 1990, this business is a vertically, niche focused organization. They offer a wide Portfolio of Communication Solutions exclusively to the medical community, their center of focus being on physician offices.

They strive to be a “One Stop Shop” for their customers, a partner that can assist them with solutions to many of their Voice and Data Communication needs.

All of their products and services are designed to improve the flow of communication between physician offices and their customers, (other physicians, patients etc), while reducing communication costs.

The majority of their revenue is produced from their Primary Service Offering, a unique Automated Medical Answering Service (® Trademarked). The majority of their customers are invoiced on a monthly basis, creating ongoing reoccurring cash flow into the business.

Listing Details

(Included in Price)

(Included in Price)

Reason For Sale:

After 27 years of focusing on building their business, the Sellers are ready to slow down and explore other interests.

Training & Support:

The owner will train the buyer for an agreed upon time period.

Operation

Year Established: 1990

Employees: 2

Location

Relocatable?: Yes

Facilities Information:

The administrative office of the company is housed in a facility that is owned by the Seller. The Seller purchased the building in 2012 as an investment and the building is not included in the business purchase price. The Buyer has the option of continuing to lease administrative office space within the existing facility, or can relocate the administrative offices to the location of their choice.

All critical IT Infrastructures reside within a scalable Secure Data Center.

Summary

Competition:

The Primary Service Offering of this company is a direct competitor of, and replacement for, Traditional “Live” Answering Services.  They currently provide their service to over 350 distinct customers, serving about 1,500 physicians across the DFW Metroplex and Nationwide.  The Service is available, using “Local Phone Numbers”, to customers in more than 300 markets across the entire US.

Potential Growth:

When creating the business, the Sellers chose to become a Customer Centric rather than Sales Centric Organization.  As a Customer Centric organization, they consider their customer base to be their most valuable asset and concentrate most of their marketing efforts upon customer retention and relationship expansion.

This business has never employed a dedicated sales force and does very little marketing of its products and services.  Historically, the vast majority of their business opportunities have come from new and repeat sales to existing customers, word of mouth marketing and customer referrals. The application of Sales and Marketing efforts would allow the business the grow at a much faster rate than it has historically.